First, ensure you are trying to access the return portal properly with this link.
If you placed your order on snap.parts, please contact support@snap.parts with your order number the reason for you return. We will be happy to send you a prepaid shipping label and assist you in any way with your return.
If you ordered through another website - Amazon, eBay, Walmart, etc. - you must complete your return through their website using their procedure.
Once we receive your return, it can take up to 5 - 7 business days for us to check in and process the return. After that, we will contact you.
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